Terms of Service

Last updated: August 6, 2025

Please read these Terms of Service carefully before using xncbagshop.com. By accessing or placing an order on our website, you agree to be bound by these terms.

1. General

xncbagshop.com ("we", "us", "our") operates this website to sell handmade leather bags to customers worldwide. These Terms of Service apply to all visitors, users, and customers of our website.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into a binding agreement

  • You will use this website in accordance with these Terms and all applicable laws

3. Products

Handmade Nature of Products
All bags sold on xncbagshop.com are handcrafted by skilled artisans using genuine leather. As a result:

  • Each piece is unique and may vary slightly in color, texture, grain, and stitching from product photos

  • These natural variations are a characteristic of genuine leather and handmade craftsmanship, not defects

  • Product photos are as accurate as possible but may vary slightly due to monitor color settings and lighting

Product Availability

  • All products are subject to availability

  • We reserve the right to discontinue any product at any time

  • In the rare event that an ordered item becomes unavailable, we will contact you immediately to offer an alternative or full refund

4. Pricing

  • All prices are listed in USD ($)

  • Prices are subject to change without notice

  • We reserve the right to refuse or cancel orders if a product is listed at an incorrect price due to a typographical error

  • Prices do not include customs duties or import taxes, which are the buyer's responsibility

5. Orders & Payment

Placing an Order
By placing an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order.

Order Confirmation
You will receive an email confirmation once your order is placed. This confirmation does not constitute our acceptance of your order - acceptance occurs when your order ships.

Payment

  • We accept major credit cards and other payment methods listed at checkout

  • All payments are processed securely through our payment provider

  • We do not store your payment card details

Production
Since each bag is made to order, production begins immediately after payment is confirmed. Please review your order carefully before completing purchase.

6. Shipping & Delivery

Shipping times, costs, and policies are detailed in our Shipping Policy, which forms part of these Terms of Service.

Key points:

  • Production time is 5 business days before shipping

  • Delivery times vary by destination

  • We are not responsible for customs delays or import fees

7. Returns & Refunds

Our return and refund procedures are detailed in our Refund & Return Policy, which forms part of these Terms of Service.

Key points:

  • Returns accepted within 14 days of delivery

  • Items must be unused and in original condition

  • Custom or personalized orders are non-refundable

8. Intellectual Property

All content on xncbagshop.com, including but not limited to:

  • Product photos and images

  • Logo and brand name

  • Website design and layout

  • Blog articles and written content

...is the exclusive property of xncbagshop and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or use any of our content without prior written permission.

9. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

  • Notifying us immediately if you suspect unauthorized access to your account

We reserve the right to terminate accounts that violate these Terms or engage in fraudulent activity.

10. Prohibited Activities

When using our website, you agree NOT to:

  • Use the site for any unlawful purpose

  • Attempt to gain unauthorized access to any part of the website

  • Transmit any malicious code, viruses, or harmful content

  • Reproduce or resell any of our products or content without permission

  • Submit false, misleading, or fraudulent orders

  • Harass, abuse, or harm other users or our team

11. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose

  • Warranties that the website will be uninterrupted or error-free

  • Warranties regarding the accuracy or completeness of content

12. Limitation of Liability

To the maximum extent permitted by law, xncbagshop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our website or products

  • Loss of profits, data, or goodwill

  • Damages exceeding the total amount paid for the specific order in question

13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to the jurisdiction of the courts in the applicable region.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

xncbagshop
📧 Email: xncykfff888@outlook.com
🌐 Website: https://xncbagshop.com
⏰ We respond within 2 business days